Heritage Health Services

Heritage-01-01

Our Story

At Heritage Health Services, our goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence.

We have been serving the Port Washington and surrounding communities since 1966. We are proud to be active members of the Port Washington Chamber of Commerce, Grafton Chamber of Commerce and the Port Washington-Saukville Rotary Club. We serve on several committees that further support senior care including Dementia Friendly Ozaukee County, Ozaukee County Care Connection, and the Ozaukee County Senior Conference.

Schedule a tour today to learn why we are The Right Choice to you.

How We're Rated

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2021 Resident Survey - Overall Quality of Nursing Care

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Services

  • At least one Physician, Nurse Practitioner, or Physician Assistant in the facility 3 or more days/week
  • In house Lab testing capabilities*
  • In house X-rays
  • In house EKG
  • Bladder Ultrasound
  • Swallow Studies
  • Psychiatric in house consultations
  • Wound Care
  • Licensed Social Worker
  • Occupational Therapy
  • Physical Therapy
  • Speech Therapy
  • Daily Weights**
  • Glucose monitoring
  • Nebulizer Treatments
  • Incentive spirometry
  • IV Fluids (initiation and maintenance)
  • IV Antibiotics
  • PICC Management
  • Isolation for infection control
  • Tracheostomy Management
  • Dialysis/Transportation
  • Automatic Defibrillator
  • Full Pharmacy Services
  • Emergency Kit
  • Comprehensive Dining
  • Activity Services
  • Discharge Planning
  • Van for non-emergent medical transportation or group outings

*some in house services may be telehealth services
**services must be supported by physician orders 

Managed Care Partners

We know determining proper insurance coverage can be a burden. Our team is here to speak with you about any questions you or your loved one may have as you continue the healthcare journey.

  • Aetna
  • Arise Health Plan
  • Childrens Community Health Plan
  • Cigna of Wisconsin
  • Common Ground Health Care
  • Community Care, Inc.
  • Corvel Corporation
  • Exceedent
  • Group Health of Eau Claire
  • Health Payment Systems
  • Health Tradition
  • Humana
  • iCare
  • Managed Health Services
  • Molina WI
  • Quartz
  • Network Health Plan
  • Security Health Plan
  • The Alliance
  • Trilogy
  • United Healthcare
  • WEA Trust
  • WPS
  • VA
  • VA Community Care Network

Our center may be able to accept additional insurance providers. Call (414) 581-0169 to speak with a member of our team to confirm your coverage.

Testimonials

"We were completely pleased with the care and friendliness of the administration and the staff at Heritage. We would not hesitate to recommend Heritage to anyone needing a nursing or rehab facility.”

– Diane

"The entire staff is very caring. It makes me happy when they are always smiling and offering words of encouragement, regardless of how busy they are.”

– George

YVM TRANSPARENT
Caring Connections

We are committed to customer and employee satisfaction.
Caring Connections is how our residents, their loved ones, and our staff can tell us about their experience. Share a concern you may have or give a staff member kudos of the care they give.

Call, email or log in anytime. Our helpline is answered 24 hours a day, 365 days a year.

Phone: 833-480-0050 (si habla espanol, marque 800-216-1288)

Email: caringconnections@nshorehc.com

Web: www.lighthouse-services.com/nshorehc

Join our team and receive FREE training and testing to be a CNA through the WisCaregiver Careers program while you work.
It’s the start to a great career in making a difference every day.

To get started, browse our currently available nurse aide trainee opportunities.

If our center does not currently have an opportunity listed please contact Recruitment@nshorehc.com for further assistance.

Start Making a Difference Today

Trust, engagement, competence, respect, and passion – these are the values under which we operate every day. Our dedicated team of professionals strives to deliver quality care to our residents and their families and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment, and having opportunities to grow in your career, our center is The Right Choice for you. We offer a benefits package designed to meet the diverse needs of our employees. Click Find Your Career to view our job openings at this center or others in the North Shore Healthcare family.

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Contact Information

1119 N Wisconsin St. Port Washington, WI 53074

Fax

(262) 284-1612

Referral Fax

(833) 254-2629